FAQs

What language do you speak?

At this time we only speak English

What shippers do you use?

UPS, FedEx, USPS and Bongo International Air

What will it cost to ship an umbrella to me?

UmbrellasAndBeyond.com offers extremely competitive shipping rates.  Order 10 non custom umbrellas or more and ground shipping within the continental USA is FREE!  During checkout, the site will generate a shipping cost and allow you to upgrade service to 2nd day or overnight, as well as calculate all international fees associated with your shipment.

Can I get a delivery outside the continental USA?

We have partnered with Bongo International to service shipments to over 200 countries! Once you select your country and attempt to checkout, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes. There are no additional fees or registration processes with this service. 

How long does it take for my umbrella to get to me?

It typically takes 1 day to package your umbrella and ready it for shipment.  Therefore if you were to order an umbrella on the 9th, for Overnight delivery, you are going to receive your umbrella on the 11th or two business days later.  Our friendly customer service representative can assist you during normal business hours if faster service is required! 

UPS ground typically delivers 3-5 business days after shipment (ergo 4-6 business days after your order). International shipments will take another 4 - 5 days to arrive depending on the service selected and final destination. 

Custom Imprint orders will be shipped to meet your deadline or we won't take the order.  We have processed custom orders in 1 week, but you should budget 2 to 4 weeks if possible.  We will do everything possible to meet your deadlines.  We have over 15 years experience in coordinating printed products and know how to get artwork processed and orders expedited at the plant.  You tell us the deadline needed and we will let you know up front our best ship date possible.  No job will be printed without a proof.  You need to calculate some time to process and approve a proof prior to sending to press.

I’ve changed my mind!  How do I select a different shipping option!

To select a different shipping speed, simply click the back arrow and choose another service.

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