"Hello Jim, My wife loved the soccer umbrella. The kids think it’s great. The kids on the field love it and we have had a few parents ask about it. I’ve given them your website. Next year I may buy one for each of the families on our team so we have the sideline full of soccer parents….shaded from the sun, in style ! Thanks again"
"Steve, We did receive the umbrellas last week and they look great. Thank you for all your help, you gave us a great experience. Thanks"
"Steve, We received the umbrellas yesterday. They look great. Thanks for taking care of the order and the quick turnaround."
"Hi Jim! I actually meant to write you last week as well to let you know how impressed I was with your service and the quality of the umbrella! It was a big hit at the parade, and I'm thrilled to report that I didn't get a touch of sunburn. I got a ton of compliments on how cute it was, too. I'm sending you a picture of me under the umbrella, so you can see how thrilled I was to have it. I also got to use it a few days later during a torrential downpour, and it worked great against the rain as well. Again, thanks so much for all your hard work. You guys are great!"
"Hi Steve! I am so sorry for not getting back to you sooner. I’ve been working every day, Sunday and labor day included for this big event we had at Lincoln Center for Fashion’s Night Out. After all the hard work, the weather was beautiful so we didn’t need the umbrellas but we all took a bunch home and loved it! Thanks for all your help and hopefully we will cross paths again, have a great day!"
"To Whom it may concern, I ordered a Gust Buster umbrella yesterday and I received it today. Thanks for the great service and I love my umbrella. Thank You! a very satisfied customer"
"My Mother LOVED the umbrella! Thanks for making her day (even though it was pouring rain)!"
"Hi Steve, I just wanted to let you know that our umbrella order arrived yesterday afternoon! They look terrific and we are very pleased with them. In fact, we are very pleased with the whole process, from the samples to the quick turnaround time. Thank you so much for all of you help."
"UMBRELLA ARRIVED TODAY. IT WAS PERFECT FOR WHAT I NEEDED. THANKS"
"Thank you so much! Fantastic customer service!! Have a great weekend!"
"Thank you. I like the way you handled your mistake."
"Thank you. Yes I saw the instructions in the follow up e-mail. Sorry for being so quick to fault. My shopping experience was terrific with your site."
"I purchased the umbrella through your company because your product was the best I could find. There is nothing in New Zealand that look as good, is made for the wind and can fold away into a handbag. Hi Jim, I received my umbrella today and it is fantastic. It is probably safe to say that the delivery time is 10 working days to New Zealand. I wish you well and will let everyone know about your umbrellas. If we thought of it earlier we could have had your webpage printed on it so people who see it know where to go and order them!! Thanks for everything."
"Mr. Rowland: I have received the Gustbuster umbrella, and I am more than 100% pleased with it !!!!!"
"We rec’d the umbrella today. Our daughter was very happy with it! Thanks for your attentive customer service….much appreciated. Best regards,"
"12 Umbrellas - For the Alaska Junior Miss Competition. The Umbrellas came in. They look great! Thank you!"
"Jim-- I have now received all 3 umbrellas--I am ABSOLUTELY satisfied with each of them! Several years ago, someone mistakenly took my umbrella I tried everything I could think of to locate a spare, but until I contacted you, I was totally unsuccessful--as a matter of fact, I never even came close to getting a lead on one.......but I kept trying. Until you were able to help me, I just assumed it was a discontinued model. To summarize these comments, I like the Leighton Outdoor Utility Umbrella because the (unopened) size is not much more than most standard umbrellas, but you can certainly get more folks under it in a pinch--as an extra, I like the extension handle; when I am outside using it with other folks, it helps provide a stable support point, if it is needed in that way. When I talked with you on that first contact, you also suggested the Leighton Beach Umbrella. While I had not previously felt any particular need for an item like that, following your comments I thought it might be useful when we are at the beach--we have a condo in Destin that our daughter and some friends also use occasionally. (Plus I was still a little shocked and delighted that you were able to help me with the Leighton-Outdoor Utility Umbrella, so I was vulnerable to your suggestion!!) And finally, when you described the Windbrella 6 Ft Solarteck Beach Umbrella, it sounded like that might be particularly useful on a HOT beach, especially with the double canopy that allowed for better wind circulation. Said another way, because you were able to help me with my original inquiry (which no one else had been able to do), I let you SELL me the 2nd and 3rd umbrellas. And I'm delighted YOU did, and delighted I did! Thanks again for you help and suggestions. I couldn't be any happier with your service, or the 3 products I got from you. And when I happen to be going thru Kissimmee again in the future, I'll stop in and introduce myself. Best of luck, and much success in the future!"
"Good Morning, I received my umbrellas yesterday, they are excellent. thank you.."
"Hello, UPS just delivered 2 umbrellas exactly what I ordered. Thank you!"
"Received merchandise. Very impressed. Many thanks."
"Jim, The umbrellas were received, and they are perfect! Thank you for providing outstanding customer service and a great product. I will make sure I contact you whenever I need umbrellas."