Have confidence in ordering from Umbrellas and Beyond. If you are dissatisfied with ANY of our non-custom products, you may return the item for a full refund within 30 days of receiving it less shipping costs. In the off chance you do need to return a product please contact us for return instructions. Returns on items will be accepted within 30 days and a refund will be credited back to your credit card minus any shipping, handling or freight charges.
All shipments will be sent ground freight unless another option is chosen during check out. Shipping cost for all non-custom items shipped within the continental United States are determined by estimated weight and will automatically calculate during check out. For custom umbrellas and shipments outside the continental United States, freight will be billed as a separate charge on your credit card as incurred. Please call or email us if you have any questions.
JDK & Associates, LLC
407-846-4185
Contact us anytime for a quote on larger orders, custom imprinted products and shipments outside the continental United States.
For all custom orders, payment for product will be payable prior to imprinting. There will be NO refunds once custom orders are printed, unless there is a manufacturing defect or printers error. Signed proofs are a legal and binding agreement to print as indicated on the proof. Custom imprint orders will ship ground (unless otherwise agreed upon) and freight will be charged as incurred after items are shipped.Thank you for allowing us to serve you!
Jim RowlandPresident
JDK & Associates, LLC
407-846-4185
customerservice@umbrellasandbeyond.com
